Quicken login and update problem

santaruins

Hi!

I cannot access my Quicken account even though I am entering my password correctly. After resetting my password, the system still does not allow me to log in.

I changed my Quicken ID and created a new user account with a new password. Somehow, my new account is using the old data, and I don’t understand how this happened. I am unable to change it or access my new account.

Quicken Anja

Hello @santaruins,

I am sorry for the trouble you have been experiencing!

To look further into this, I will need to gather both Quicken IDs, so I have sent you a direct message for you to send this information privately, please navigate to the inbox in the top right-hand corner of the Community page and check your inbox.

Thank you!