Bank of Montreal (BMO) - Still having problem downloading transactions on my Line of Credit (LOC)

FrancoisB

Hello,

I'm still having problem downloading transactions on my BMO LOC but I can download transactions of all my other accounts. I've been told that could be caused by security requirements, but didn't find anything specific about this account.

Quicken Jasmine

Hello @FrancoisB,

Thank you for bringing this issue to our attention.

I have taken the time to further review the error that you are experiencing and can see that you are receiving an FDP-185 with your Bank of Montreal accounts. Your financial institution has added a new security feature that requires your attention before your account can be updated. This could be a new verification step that needs to be completed on the financial institution's website. I suggest that you review the instructions below and see if this resolves the issue that you are experiencing. You can also find this information and more in this Support Article.

Ensure you are on the latest release for your version of Quicken

You can check for an update by going to Quicken menu > Check for Updates.

Visit your financial institution's website

1. Sign in to your financial institution's website.
2. Navigate to the page where you view your account information.
3. When you encounter the new web page that requires your response, fill out the requested information and dismiss the screen. If you have the option to not display the page or ask you again, select that option. If you do not, the error may continue to occur.

Note: Some financial institution websites may have this new security requirement located in your inbox or message center. 

I hope this helps!