Vanguard accounts not recognized

mikel51

This morning (Feb 8) my Vanguard accounts were not updated with accounts not recognized. My Vanguard password was OK. When I pressed the "reconnect" button, I went through went through logging onto Vanguard and trying to match Vanguard accounts to Quicken account records…unfortunately, not all the Vanguard accounts were offered to me. I had a similar problem with Quicken for windows (still using both to see if I can fully move to the mac version). So I plan to wait a few days to see if this resolves itself or if I need to spend time figuring it out.

Quicken Anja

Hello @mikel51,

We will be forwarding this issue to the proper channels to have this further investigated. However, we request that you please navigate to Help > Report a problem within your Quicken program and submit a problem report with log files and screenshots attached in order to contribute to the investigation.

It would also aid the investigation to include a sanitized file when submitting the problem report. A sanitized file is a data file that removes personally identifiable information so you can comfortably share this file with the Quicken team.

While you will not receive a response through this submission, these reports will help our teams in further investigating the issue. The more problem reports we receive, the better.

We apologize for any inconvenience in the meantime! Thank you.
(CBT-567)