Quicken not connecting Everbank, CC503

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  • harrycolvin
    harrycolvin Quicken Windows Subscription Member ✭✭

    Still not fixed. Tried again this morning, got the same result. Retried trouble shooting steps again with same results.

  • ksdindy
    ksdindy Quicken Windows Subscription Member ✭✭

    Quicken any feedback on this issue? It was fixed and now it's broken again.

  • pbmsmit
    pbmsmit Member ✭✭

    Looks it is fixed again, it's working for me today.

  • ghia70
    ghia70 Quicken Windows Subscription Member

    not working for me yet…

  • harrycolvin
    harrycolvin Quicken Windows Subscription Member ✭✭

    Still not fixed, been 5+ days. Have done all the trouble shooting suggestions, tried to reset account, deactivate account, reactivate account, nothing works, still get CC-503.

  • pbmsmit
    pbmsmit Member ✭✭

    It's failing again……

  • Freddy Marsh
    Freddy Marsh Quicken Windows Subscription Member ✭✭
    edited March 8

    Here we go again, works for a few days after "signing in", then the weekend and it's broke again. I cannot see this being an Everbank issue. Unless they are changing their API or Auth method weekly, this is 100% a Quicken issue, hence it working sometimes and not others. Today I can get the text mesage from EverBank, so the connection works, and it asks me to link the account, and then it shows "Quicken cannot connect to this account." which is patently false since it runs through the setup process and MFA process before failing. That 100% demonstrates to me the error lies within the application or the connection back to Quicken infrastructure. I highly doubt this is an Everbank issue in any capacity.

  • pbmsmit
    pbmsmit Member ✭✭

    I'll bet Quicken is doing 'screen scraping' for Everbank, so whenever one bit changes it doesn't work anymore. They should use an API to communicate (if available) to have a stable interface. Very frustrating: it works, it doesn't work etc.

  • harrycolvin
    harrycolvin Quicken Windows Subscription Member ✭✭

    Worked first thing this morning (8am) but now (2pm) got CC-503 error. Still not fixed.

  • Quicken Jasmine
    Quicken Jasmine Moderator mod

    Hello All,

    Thank you for coming to share your progress updates with this issue, we truly appreciate it. Unfortunately, we have not received any new information to report just yet.

    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.

  • Linprell
    Linprell Quicken Mac Subscription Member ✭✭

    Today March 17 2025- Everbank stopped connecting a few days ago and will not connect no matter what we do.

  • pbmsmit
    pbmsmit Member ✭✭

    This time it takes very long to fix it (more than 3 weeks). Still not working.

  • harrycolvin
    harrycolvin Quicken Windows Subscription Member ✭✭

    Downloading from Everbank website using their transaction download function, continually get error message saying “Quicken is currently unable to verify the financial institution information for this download. Please try again later””. This has been happening for at least a week. Why.

  • pbmsmit
    pbmsmit Member ✭✭

    See the fix that was published earlier:

    Open the downloaded QFX file with Notepad (or any other ASCII text file editor).
    [Edited:] Change the FID to 70459.
    Also add or change the INTU.BID number to 70459 and ensure the line reads INTU.BID with a period in the middle.
    <FI>
    <ORG>B1
    <FID>    70459
    </FI>
    <INTU.BID>70459
    Save the file and import it into Quicken.

  • pbmsmit
    pbmsmit Member ✭✭

    Still not working, it is 3 weeks now!!

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