Lowes - Account Register Showing in Reverse ?!

einstem

All of a sudden all my Credit card transactions are showing in reverse for my Lowes (Synchrony) bank charges.

The Charges are SUBTRACTING instead of ADDING to the Balance..

And my Payments are ADDING instead of SUBTRACTING from the balance..

Seemed to start when I had to "reconnect" my account since it stopped downloading for some reason..

Now, everything is backwards ???

Was never like this before.

Any ideas?!!

Thanks.

Michael

Tom Young

Let's clarify what you're seeing here, as there's two possibilities.

The first possibility is that Charges are showing up in the Payment column and Payments are showing up in the Charges column.

The other, and more likely possibility, is that at some point the sum of your payments and returns actually flipped the Account Balance from "I owe the credit card company" (Balances in RED and with a minus sign in front of them) to "the credit card company owes me" (Balances in BLACK with no minus sign). In that case then Charges you make will reduce the Balance and Payments you make will increase the Balance.

Which one of these possibilities are you seeing in the Account Register?

splasher

As asked by Tom, unless you have overpaid on the account, the balance column should be RED, not BLACK, so which color is it?