Quicken Classic for Win - OL-295-A Errors at Vanguard
Answers
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I am no longer able to download transaction from Vanguard into my Quicken account using Direct Connect. I have Release R61.21 on my PC. Problem started last week. I get an OL-295-A error message. Any suggestions?
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@Rob Mc - This is a well known issue. See the Alert that has been posted about it which includes the suggestion to use the Web Connect connection method for downloading transactions and the specific steps for how to do that: ONGOING 2/28/25 Vanguard OL-295-A and Error 16503.
You might want to also read through the main thread on this issue. The latest feedback from Vanguard from one of the users in that thread that was posted today is that it could be weeks before the Direct Connect connection method that they broke will be working, again. So, short of moving your Vanguard accounts to a different investment company or manually entering all of your transactions, Web Connect appears to be the only option available.:
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Quicken Classic Premier (US) Subscription: R61.20 on Windows 11 Home
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[Removed - Language/Rant]
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Not to get folks confused but John Vogel was a smuggler and counterfeiter, been missing since 1995.
John Bogel was the founder of Vanguard.
Just the facts ma'am just the facts
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As of 3/1/2025 the Vanguard - Quicken Classic for Windows download is still not working. Has it been resolved for anyone else?
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I tried the suggested method to download from Vanguard directly, but no new tranactions appeared for the end of month time period. Vanguard is showing a few transactions that did not download. Am I missing a step? I am using Quicken Deluxe with the R61.21 update on Windows 11.
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I've been having this issue since late January - interesting that it's happening for so many people on 2/20, I've been trying to figure this out for over a month!
Everything worked just fine until then. Please get us a solution soon, thank you!
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What date range for the QFX file download did you select? And did you confirm that there are transactions in that date range to be downloaded?
Quicken Classic Premier (US) Subscription: R61.20 on Windows 11 Home
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Asking for a solution on this group is not particularly productive; you're preaching to the choir. One needs to ask Vanguard. Call their customer service number and complain. The first point of contact when I did it was well aware of this issue, so the more people who call Vanguard the better. At the least, it proves/shows to them there is a community out here that cares and they best adjust their procedures to avoid such a debacle in the future.
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The 2/20 issue has a very specific cause that only began when Vanguard blocked all DC connections and it causes this OL-295-A error code . That is why so many are posting about this problem now and not a month ago.
Your issue from a month ago would have had a totally different cause that was not affecting others which would have explained why no one was posting about it at that time. What error code were you getting in the month prior to this current issue?
Quicken Classic Premier (US) Subscription: R61.20 on Windows 11 Home
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I was able to use the Download Work Around, and it worked this morning. I have seven accounts and I did one at a time, and selected one month from the time frame. It did not download any duplicate transactions and downloaded all end of month transactions (dividends, etc.) dated 2-28. I had Quicken for Windows running, and when I downloaded each account from Vanguard, then I clicked i the download file, and it automatically transferred the transactions to Quicken for my review and approval. We should NOT have to do this, but I wanted to post this because I was able to get the work around to work.
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I also. PIA. Just got off phone with Fidelity. They will transfer Vanguard funds.
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Beleive me, we have been pestering them.
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Fidelity will not transfer Vanguard Admiral Funds. Fidelity will not charge a transfer fee If you do not liquid the entire Vanguard account.
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It is now 3-1-25 and no resolution to download transactions from Vanguard to Quicken Classic Business & Personal.
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I used the "alternative (manual) download" method yesterday that Vanguard Support is directing Quicken owners to use per earlier postings. It took ~ 30+ minutes to complete what was generally less than 2 minutes via automatic downloads. I've had bad experiences (multiple duplicate transactions in multiple accounts) with these "manual downloads" in the past. For those reasons, I downloaded ONE account at a time by the last specific date range which is based on the last updates in EACH account. I tracked each DL by naming the individual files as: "last4digitsAcct#-YYYYMMDDtoYYYYMMDD" I did that so I can track the last confirmed download date for the NEXT round of manual downloads.
I cannot recall if all the duplicate transactions I had to clean up happened after the DIRECT downloads are restored. It's been a few years. (My gut says we will need to inspect each transaction to prevent duplicate transactions in each account… but I hope I'm wrong.)
Some people have posted here that their downloads for all accounts worked in "one shot"…. YMMV…
I also noticed the forum moderator removed my earlier posting for [RANT/LANGUAGE] which was probably fair. It's been a long, long week and the last thing I wanted yesterday AM was for all my weekly updates to not be working.
Overall: Vanguard needs to improve it's communications to the Vanguard / Quicken customers. Why? Generally Corporate IT gets a black eye with high severity tickets plus the fun of writing a long RCA (root-cause-analysis) when IT causes outages that impact customers directly. I emailed Vanguard Customer Support yesterday expressing my displeasure with this outage. Overall, when there is a 3rd party vendor involved, Vanguard's IT should should have thoroughly validated changes with that vendor WAY AHEAD of time so Vanguard's Quicken customers should have never seen a blip. Let's see if this one sticks.
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Vanguard OL-295A. Still Broken 3/2/2025.
Manual download ("Activity" page - "Download Center") has worked for me so far, but my account is fairly simple.
This may help too…
There was once I expected to see a transaction and I didn't… I had one of the dates off by a day because I maybe used "Settlement Date" instead of "Transaction Date" in the search. If you receive no transactions, try double-checking that.2 -
still not working as of 3/2/2025. Does anyone know of an update?
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[Removed - Off Topic]
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I can't tell you definitively, but I'm pretty confident I've been getting the OL-295-A error the entire time. I honestly didn't put a ton of time into it until the other day, which is when I saw this post. This isn't life changing for me, but it's annoying. I have used Quicken for well over 25 years and if I've learned anything it's that the program is fragile. So I try not to change much. It's annoying when I don't change things and it still breaks though. I understand this is likely a Vanguard issue, but that's not comforting.
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Have not been able to download from Vanguard to Quicken DeLuxe with direct connect for at least two weeks. Also, when I initiate download on Vanguard, the transactions can not be imported to the Quicken file, with a message advising "there are no new transactions". But there are.
I'm aware this is noted as a problem at Vanguard, but neither Vanguard or Quicken has bothered with a way to advise users, resulting in numerous fruitless attempts to get it resolved. And, I have not found a way to leave comments at the site of previous posts. Totally unhelpful, and frustrating.
Goofiness
Quicken Deluxe; Y: 2024; V: R61.21; Build: 27.1.61.21
Windows 10 Home; 64 -bit; V: 1809; OS Build: 17763.6151 -
I've just found an announcement from Quicken on 2/25/2025 saying that there is a problem with Vanguard and Quicken for Mac. Uh no, it's also made Quicken for Windows at Vanguard useless.
So both platforms don't work for Vanguard accounts. Will there be any rebates offered during this time of dysfunction?
Goofiness
Quicken Deluxe; Y: 2024; V: R61.21; Build: 27.1.61.21
Windows 10 Home; 64 -bit; V: 1809; OS Build: 17763.6151 -
The Alerts, Online Banking & Known Product Issues forum is how Quicken alerts users about problems with Quicken. And one of the top posts in that forum is this one which notes that there is a Vanguard problem for both Quicken Windows and Quicken Mac users.
No, there won't be any rebates.
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Manual download worked for me. I did single account at a time. [Removed - Off Topic]
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It is 03/03/2025…Still getting the OL-295-A on my Vanguard downloads. Are folks still seeing this? On R61.21 on Windows 11. Just want to make sure I didn't miss something!
Thanks!
Tom
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As you may have guessed, Quicken Mac users are having the same issues as Quicken Windows users of recently not being able to download/sync their Vanguard transactions with Quicken. In case it's helpful, someone posted here in the Quicken Mac thread on this issue:
"Here is an update from my other investment account service: 'Vanguard recently made a security upgrade with its account linking process. When they did this they created problems with nearly every linking provider that uses them including Quicken, Yahoo Finance, Empower, and Yodlee. Vanguard is still working on a fix and we are waiting on an ETA for this fix.'"
This comment echos others here saying it is Vanguard that broke this functionality.
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It's not "people suggesting Vanguard broke this"". Vanguard publicly stated that it was their issue days ago. If you read through the earlier posts, you'll see that from as earky as 2/24. And they also told me this when I spoke with them last week as well.
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You're correct. I just edited my post. Thanks.
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Oh no big deal. Thank you. I ensuring that people who read these posts understand that Vanguard has already assumed responsibility for this on their end. I'm hoping that there is a resolution soon.
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I only do a download from VG once a month so I can wait for the fix with hope that I won't have to do anything in Quicken on my end. Having been in IT for most of my professional career it astonishes me that this problem has persisted now for about two weeks. They should have backed out and restored service almost immediately. Testing of IT changes are of utmost importance so as to not break something that is already working. Reputational damage on this one is likely going to cost them. It raises the age old question in IT project management: What is the cost of quality?
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