Payee Names are no longer consistent

BarryMo

Did OSU this AM (very slow) and for my downloaded transactions across all my accounts all of the payee names are inconsistent with prior entries of those same names. I do not maintain renaming rules but I allow Quicken set to "Automatically apply Quicken's suggested name to payee" via the Preferences.

Example1:

Today the payee was Sling.Com 888-363-1777 Co

Normally, it is Sling.Com

Example 2

Today the payee was Wegmans # 46 Malvern

Normally, it is Wegman's.

None of the transactions are being auto categorized because of the "new" payees.

Any ideas?

Quicken Jasmine

Hello @BarryMo,

Thanks for bringing this issue to our attention.

Have you noticed if this issue started after a recent Quicken update, or has it been happening for a while? When you check your bank’s website, do the payee names appear in the same inconsistent format as they are downloading into Quicken, or do they match the previous, expected names? Are any renaming rules unexpectedly present under Tools > Renaming Rules, even though you haven't manually created them? Have you attempted to disable and then re-enable the “Automatically apply Quicken’s suggested name to payee” setting in Edit > Preferences > Downloaded Transactions to see if that resets the behavior? Have you recently changed how your accounts connect to Quicken, such as switching from Direct Connect to Express Web Connect?

Let me know what you've observed so we can narrow down the cause.

BarryMo

I went to a backup and executing the same update and it went OK. The original update was extremely slow.

Quicken Jasmine

Hello @BarryMo,

Thanks for letting me know, are you still experiencing the Payee issue after restoring a backup and redownloading the update?

BarryMo

I am not.

Quicken Jasmine

Hello @BarryMo,

That is great to hear.

Thanks for coming back to let me know!