ONGOING! 3/18/25 Tower Federal Credit Union - Missing Transactions

Quicken Jasmine
Quicken Jasmine Quicken Mac Subscription Moderator mod
edited 11:20AM in Alerts, Online Banking & Known Product Issues

Our teams have discovered that users are experiencing missing transactions when connecting with Tower Federal Credit Union in Quicken for Windows and Quicken for Mac. The issue is on the provider's side, and we are actively working with the provider to resolve it.

This has been escalated internally, though we do not have an ETA at this time.

To be notified of updates as they become available, please click the bookmark ribbon located in the upper right. If you do not see the bookmark ribbon, please make sure that you are signed into the Quicken Community. 

Thank you!

(Ticket #11621807/CTP-10825)

-Quicken Jasmine

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  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    UPDATE 3/11/25

    We do not have an ETA at this time for a resolution for this issue, though our teams continue to work towards a solution. We apologize for any inconvenience and thank you for your patience. 

    Thank you!

    -Quicken Jasmine

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  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    ONGOING 3/18/24 

    This issue remains ongoing and our teams continue to work toward a solution. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc become available.

    We apologize for any inconvenience and appreciate your patience.

    Thank you!

    -Quicken Jasmine

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