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garbage characters displayed in reallocation (QW)

SomebodyInGNV

The Allocation Guide popup window that displays when you clicked that button in Investing> Allocation has some corrupt text.

I cropped the window to obscure the dollar values. The area immediately to the right of the highlighted part is the dollar value to be reallocated. That is seemingly correct. The first digit is immediately after the corrupted text, with no spaces between.

I've tried to fix it with validation and supervalidation but I think the problem is in the program code, not the data. I plan to uninstall and reinstall. Is there a way to be sure I remove all vestiges of the program before reinstalling with a newly-downloaded copy?

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SomebodyInGNV

Edit: The corrupted window displays when you click the Rebalance Portfolio button, not Show Allocation Guide.

Quicken Anja

Hello @SomebodyInGNV,

We appreciate you taking the time to report this issue.

This is issue has been escalated and currently has an open ticket that is being worked. However, we do not have an ETA on resolution at this time. If you wish to contribute to the investigation, please submit a Problem Report with screenshots, log files, and a sanitized data file attached via Help > Report a Problem.

Thank you!
(CBT-565)

UKR

Just to double-check … Have you made sure that none of your investment accounts have any Placeholder Transactions in them?
If there are, do fix them (i.e., replace the placeholder with a correct transaction) and see if that resolves the issue.

How do I resolve placeholder entries? (quicken.com)

Chris_QPW

https://community.quicken.com/discussion/comment/20481103#Comment_20481103

This is a known problem, and it doesn't have anything to do with Placeholders.

https://community.quicken.com/discussion/7959905/garbage-characters-in-the-rebalancer

UKR

https://community.quicken.com/discussion/comment/20481114#Comment_20481114

Just trying to cover all bases … one never knows where Murphy is hiding and why it works on some computers (e.g., mine) and not in others …

SomebodyInGNV

Thanks. I guess I'm stuck. Knowing that it's known, it's not a huge issue. My reallocation rules don't result in reallocating very often.

Because I was having other non-Quicken performance issues as well, I reset the PC and reinstalled the few apps I use regularly (MS365, Notepad++ and Quicken). Since I sync with OneDrive and Edge, it's not a huge undertaking to start over.

That did not resolve the problem. Being a known issue that happens inconsistently, that's not surprising.

I don't have any placeholders but do have a lot of future reminder transactions recorded in investment accounts, if that's relevant. I also have reminder transactions in bank registers that affect investment accounts but do not appear in those, in advance.