CC-501 across multiple banks
I've been getting a cc501 with multiple banks. some seem to download transactions yet show a cc501 in the summary. Seems to have started sometime after Thursday morning. I noticed it yesterday. Is there a broader issue? A reset did not help.
Comments
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Hello @Vinay Gupta,
I reviewed the internal activity associated with your accounts, and I was unable to locate any accounts currently receiving an error.
To better understand the issue, could you provide more details about which financial institutions are affected? Are you seeing the CC-501 error consistently, or does it appear intermittently? When you mention that some accounts download transactions but still show the CC-501 error, are all transactions coming through correctly, or are any missing? Have you noticed any patterns, such as specific times of day when the issue occurs?
Your answers will help us investigate further. I appreciate your patience, and I look forward to your response!
-Quicken Jasmine
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