Account number changes, updated link, no errors but new transactions not downloading. Help!

RubyP

quicken classic for Mac V8.1.1

Mac OS 15.3.2

As title notes. I have an Ally saving account. I changed account numbers but want to keep the same account going.

I delinked and re-linked with the new account numbers.

I get absolutely no errors, but no transactions download.

any suggestions?

Quicken Anja

Hello @RubyP,

We appreciate you reaching out to tell us about this issue, and I apologize for the delay in receiving a response.

Are you still experiencing this issue? When checking internally, I am not showing an online connection set up for AllyBank. Is the account currently disconnected?

Check back and let us know! Thank you.

Quicken Anja

Hello again,

We haven't heard back from you in a while. Do you still need assistance?

Thank you!

Quicken Anja

Hello again,

Due to the lack of response, I went ahead and closed this post.

If you still require assistance, please feel free to start a new post.

Thank you!