Account number changes, updated link, no errors but new transactions not downloading. Help!

RubyP

quicken classic for Mac V8.1.1

Mac OS 15.3.2

As title notes. I have an Ally saving account. I changed account numbers but want to keep the same account going.

I delinked and re-linked with the new account numbers.

I get absolutely no errors, but no transactions download.

any suggestions?

Quicken Anja

Hello @RubyP,

We appreciate you reaching out to tell us about this issue, and I apologize for the delay in receiving a response.

Are you still experiencing this issue? When checking internally, I am not showing an online connection set up for AllyBank. Is the account currently disconnected?

Check back and let us know! Thank you.