Barclays still having issues?

tfhoughton
tfhoughton Quicken Windows Subscription Member ✭✭✭

I have/had three accounts with Barclays. After the web "update" in December, 2024 downlaods to the credit cards and savings account stopped working. Contacted Barclays 6 times and got no fixes. I cancelled the savings account in January. I tried to download the credit cards using the qfx file today and that did not enter the transactions. It updated the online balance on one of the two credit card accounts. Go figure! Setting up Direct Connect yields:

image.png

I would have thought that Barclays would have addressed the issue by now. Is there a fix?

The credit cards are for American Airtlines. It seems American is fed up with Barclays too and will conver to Citi. 😒

Thanks.

Comments

  • Quicken Anja
    Quicken Anja Moderator mod
    edited March 18

    Hello @tfhoughton,

    We appreciate you reaching out regarding this issue and I understand how this must be frustrating.

    Error CC-592 means your financial institution is using an unsupported authentication method. For more information and guidance on how to resolve this error, please review and follow this support article.

    Hope this helps!

    -Quicken Anja
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  • Barry Cheskin
    Barry Cheskin Member ✭✭

    My Barclays account is not synching my transactions. I am using R61.21 on Windows. Just started happening a few days ago. I tried resetting, then deactivated and reactivated. Nothing working

  • QknUserSince92
    QknUserSince92 Quicken Windows Subscription Member

    Same issue with Barclays Credit Cards this morning March 30th. No error message, download status box presents as if the accounts downloaded activity normally but the account registers have no downloaded transactions.

  • tylerdrennan
    tylerdrennan Quicken Windows Subscription Member

    Same here! Frustrating. Is this Quicken or Barclays?

  • anthonyb408
    anthonyb408 Quicken Windows Other Member

    Same issue here. Created an account this morning just to add to this thread!

  • Quicken Jasmine
    Quicken Jasmine Moderator mod

    Hello all,

    Thanks for bringing this issue to our attention!

    I took the time to review the internal errors that you are receiving with your Barclays Bank Delaware accounts, and they are all showing a status of "ok". Due to this, I suggest that you all bookmark this alert regarding missing transactions with Barclays Bank.

    We apologize for any inconvenience caused!

    -Quicken Jasmine

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  • John Rozsnyai
    John Rozsnyai Quicken Windows Subscription Member ✭✭

    This same thing started for me this morning (31 May 2025). Any resolution?

  • pintodog
    pintodog Quicken Mac Subscription Member

    Same issue for me. The download does reflect the correct "Online Balance" but did not upload the transaction. Can you please provide an update? Your alert hasn't been updated since March 17. This is really frustrating….My Target Redcard also has issues. Two accounts where I have to do manual updates. What is the point of paying for a subscription if I have to manually update accounts. Problems have been going on for weeks now.

  • JLHanf
    JLHanf Quicken Windows Subscription Member ✭✭

    Agree with @pintodog. Target AND 2 Barclays accounts not working and unable to reset accounts or create new connections.

  • hjfcfonew
    hjfcfonew Quicken Windows Subscription Member ✭✭✭

    On 4/1/25, I added a new Barclays savings account and thought I had connected it successfully to quicken. On 4/2/25 I was advised by Quicken that there was a connection issue and needed to reestablish the connection. I foillowed the prompts and only myOld Navy Navyist Rewards credit card (a Barclays-managed credit card) was found as an available account to connect to, and it had been previously connected. How can I connect my Barclays savings account to Quicken if the account at Barclays appears as non-existing when I try?

  • tfhoughton
    tfhoughton Quicken Windows Subscription Member ✭✭✭

    I have not been able to connect to Barclays for either savings or credit card accounts since they "upgraded" back in November, 2024. Numerous calls to their support line fell on deaf ears. Result: I closed my savings account. I tried again to set up OSU with my credit card. Get a CC-592 error. Very strange since I can log into the account via the web.

    The credit card issue will solve itself when Citi takes over the American Airline credit cards. Barclays used to be a reliable provder. No longer.

    I have set reminders in my calendar to use the manual download method at least once per month.

  • cowguy
    cowguy Quicken Windows Subscription Member ✭✭

    Tried manual download. Quicken cannot verify the authenticity of the FI. Click OK. grunt.

  • cowguy
    cowguy Quicken Windows Subscription Member ✭✭

    QW is working and processing Barclay Savings account downloads via EWC. Thank you.

  • hjfcfonew
    hjfcfonew Quicken Windows Subscription Member ✭✭✭

    Savings account still not being presenmted as an account to connect with on Barclays Bank Delaware; only the Old Navy Mastercard shows as an account that Quicken can connect with using cards.barclaycardus.com. So, still not working as ity should.

  • Quicken Jasmine
    Quicken Jasmine Moderator mod

    Hello All,

    Thank you for keeping us updated on this issue.

    We appreciate your patience and support!

    -Quicken Jasmine

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  • cowguy
    cowguy Quicken Windows Subscription Member ✭✭
    edited April 7

    QW which had been downloading from Barclay Savings; for the past 2 days, has now stopped connecting. 4-7-25.

    Barclay error.JPG
  • alexcor1948
    alexcor1948 Quicken Windows Other Member

    Same CC-501 error when attempting downloading from Barclays savings account. This started again beginning of April

  • CashGrab
    CashGrab Quicken Windows Subscription Member ✭✭

    Good news! After installing the R62.16 update today, my Barclays CC account is working normally.

    It hadn't been functioning at all for the past 1.5 months, so this was a great surprise.

    Here's hoping other folks are also seeing this fix, too.

  • hjfcfonew
    hjfcfonew Quicken Windows Subscription Member ✭✭✭

    Yes!!!! It now works for me too! And, despite the other six cc-501 issues I'm having today.

    Thanks for posting.

  • cowguy
    cowguy Quicken Windows Subscription Member ✭✭

    Still getting CC-501 4-14-25. Tried reset. NO success.

  • Quicken Jasmine
    Quicken Jasmine Moderator mod

    Hello All,

    Thank you for coming back to this thread to keep us updated on the progression of this issue within your applications.

    We appreciate your continued patience and support!

    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.

  • davezechnich
    davezechnich Member ✭✭✭

    After the debacle in fall of 2024, I finally got the link between Barclays and Quicken working, until late March 2025. Since that time I generally cannot connect. I tried again today and no connection. Barclays said it is not their issue (tried before I saw message not to contact Barclays below). I wish Quicken would communicate with users about what the issue is and whether/when it will be resolved.

    image.png
  • hjfcfonew
    hjfcfonew Quicken Windows Subscription Member ✭✭✭

    I also got connected but the next day, many accounts could not connect including Barclay's. See the discussion "One Step Update is Stuck on "Processing Data".

  • Linprell
    Linprell Quicken Mac Subscription Member ✭✭

    Quicken for Mac - Cannot connect any Barclay’s credit cards . They were connected previously

    Care Code: CC-929 (QCS-0429-2)

    Also my Bask Bank, Cit Bank , Synchrony Verizon and Target cards no longer connect . I have tried disconnecting and reconnecting and adding them as new accounts .

  • cowguy
    cowguy Quicken Windows Subscription Member ✭✭

    4-17-25. Downloads from Barclay Savings into QW is now successful. Had to "Add Account" (reset failed a few days ago.) and QW found the account and I linked it. OSU has been good for two days now.

  • hjfcfonew
    hjfcfonew Quicken Windows Subscription Member ✭✭✭

    Today, I Deactivated and reactivated Barclays Bank Delaware accounts. That resolved all of the issues. No longer getting CC-501 errors on any accounts. Processing work on all online connected accounts.

  • Quicken Jasmine
    Quicken Jasmine Moderator mod

    -Quicken Jasmine

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