ONGOING! 4/1/25 Cannot Add Payment Method in My Account

Quicken Jasmine

Our teams have discovered reports of users being unable to add payment methods to their My Account.

This has been escalated internally, though we do not have an ETA at this time.

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Thank you!

(Ticket #11655775)

Quicken Jasmine

UPDATE 3/25/25

We do not have an ETA at this time for a resolution for this issue, though our teams continue to work towards a solution. We apologize for any inconvenience and thank you for your patience. 

Thank you!

Quicken Jasmine

ONGOING 4/1/25

This issue remains ongoing and our teams continue to work toward a solution. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc become available.

We apologize for any inconvenience and appreciate your patience.

Thank you!