Target Unable to Connect (QWIN)
Comments
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As of this morning, still returning the 'Oops CC-501' after 2FA verification and searching for accounts.
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You are correct about the relationship between the two banks, @Mike O'Brien. Do hope it's resolved soon though, thankfully, it's not a credit card I use that often.
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Tried to connect again today to set up my online account ( March 26 10 am) . I get the same message that it is a Quicken server issue and to not contact Target Red Card to resolve the issue. I haven't been able to download transactions since March 3. I had reset my account once in February and the downloads resumed but then they stopped. I reset my account on March 3 and that's the last time I was able to download transactions I tried resetting the account again a few days ago and I still get the same message.
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Hi everyone,
I completely understand how frustrating it can be to experience issues with your accounts, and I want to thank you all for your patience during this time. We are aware of the ongoing problem affecting users with Target National Bank, and I want to assure you that our teams are actively investigating a resolution.
In the meantime, we’ve posted a new alert that provides important updates and information on the issue. I encourage you to bookmark this alert page so that you can easily access it for any future updates as we continue to work on a fix. While we currently do not have an ETA for when the issue will be resolved, please know that our teams are prioritizing this matter and are dedicated to finding a solution as quickly as possible. For the latest details, please refer to the alert here: Target National Bank Error Alert
Thank you again for your understanding and patience. If you have any other questions or need additional assistance, please don’t hesitate to reach out. We are here to help!
-Quicken Jasmine
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9 days later, still returning the 'Oops CC-501' after 2FA verification, and no ETA for resolving this.
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This matches my experience as well when using Target National Bank.
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March 27th still having the same problems that started after the Target maintenance.
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Same problem for me as well for over two weeks. I am unable to import QFX files from the Target Circle Card website.
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After trying at least once a day for the past 10 days I was able to setup the online services again this morning and downloaded transactions. I was getting the same CC-501 error everyone else was getting so maybe it's fixed now.
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Well, it was successfully setup and transactions downloaded but then I tried a full update of everything and got the pop up that the account was having issues. I chose the reset account option and went through the process again. It used my saved credentials, prompted for the code, found the account which I had to link with my existing account manually (did it automatically the first time today), then prompted for another security code, and finally downloaded the transactions again and said the connection was restored.
I tried another full update of all accounts again after this and didn't have any errors.
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Unfortunately, the hickman52 solution didn't work for me after trying three times. It is good to know that it's at least working for someone. When I saw his (her?) message, I was hoping we were done with this. Maybe we all will be soon.
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Me too
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Like all the others here, I haven't been able to download from Target since March 3 despite numerous attempts. For the annual license cost, this should have been fixed by the Quicken team long ago. All I can say is that this is poor customer service, and it makes me hesitant to recommend Quicken to my followers.
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I'm pretty confident the issue isn't fully resolved for me either. I just now tried to update only the Target account, was prompted for the code, then got the Connectivity Problems message. I reset it, was prompted for the code, and now I'm back to the same CC-501 message we've all been getting.
It was encouraging to see it work 3 times this morning and I was glad to be able to get my newest transactions, but looks like more work needs to be done. Sorry for the false hope. 🙂
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Hello Quicken team,
Please let us know what is going on with the connection to the Target Credit Card. It has been a few days since your last update: "We are working on it." Do subscribers get any discount at the time of renewal? Perhaps $1 per day of no connection!
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This situation with Target transactions not able to be downloaded into Quicken is very dissappointing. It makes me wonder about the competence of the Quicken employees involved in fixing this problem. Please put your best people to work on this problem and get it fixed NOW!!!! We have had to put up with this situation for too long. And, it would be great if subscribers get a significant discount at the time of renewal to compensate for the stress that has been caused by not providing the service that subscribers have paid for.
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Same issue. I was able to get the code when prompted but after entering it, after a delay I get the same frustrating result as others.
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Me too
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I'm getting the same issue
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