CLOSED 4/11/25 Bowater Employees Credit Union CC-502/FDP-102

Quicken Janean

We’re currently investigating a known connection issue with Bowater Employees Credit Union. This affects both Quicken Classic for Windows with error CC-502 and Mac users with error FDP-102. Our service provider is working to resolve the problem although we do not have an ETA for resolution.

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Thanks!

(Ticket #11664384/CTP-12438)

Quicken Janean

UPDATE 3/28/25

We do not have an ETA at this time for a resolution for this issue, though our teams continue to work towards a solution. We apologize for any inconvenience and thank you for your patience. 

Thank you!

Quicken Janean

ONGOING 4/4/25

This issue remains ongoing and our teams continue to work toward a solution. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc become available.

We apologize for any inconvenience and appreciate your patience.

Thank you!

Quicken Anja

CLOSED 4/11/25

This alert has been closed due to low activity. However, this issue is still ongoing and is still being investigated.

Thank you!