Target Unable to Connect (QWIN)
I see that Target redid their site, and I can now access it. But I am still getting a CC-502 error when I attempt to download into Quicken. Any ETA when Target National Bank might be available for that download?
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Hello @Mike O'Brien,
Thank you for taking the time to report this issue to the Community, I was able to confirm that you are receiving an FDP-102 (CC-502) internally with your Target Guest Card.
I am curious, have you attempted to connect to your account(s) using the Target National Bank instance (see screenshot below)? If not, please attempt to connect using the same login information.
Let me know!
-Quicken Jasmine
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I'm having the same problem. I did try to connect to my account(s) using the Target National Bank instance (see screenshot above) but it still fails. I'm basically in a loop. I can login to my target national bank account directly from Windows.
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Jasmine - Just like Dave Hardy, I am able to connect online and can see Target's new site, but the download into Quicken hasn't been working. I attempted it again just now (twice), and at least I got messages asking for a security code, to which I successfully responded. However, each time I then got the same message (see attached screenshot jpg). Regards, Mike O'Brien
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Same here. I can login into the Target card website again just fine, but when I try to reset the online access in Quicken, I get all the way through the 2FA step, then get a CC-501.
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Quicken is unable to connect to the Target card service. I have reset my account in Quicken and gone through the login process, but Quicken still fails to get information from the Target Card.
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Hello All,
We appreciate you all reaching out to let us know about these issues with Target.
Target had some website maintenance being done between 3/12/25 and 3/18/25 which affected any Target online connection in Quicken. You can review the details in this Community Alert. While the website maintenance is now resolved on Target's end, the alert pertains to the issue within Quicken that is still considered open and ongoing.
However, please note that the error reported in the Alert has also likely changed as we are seeing a different error internally now (FDP-185) for which we request that you please submit a Problem Report via Help > Report a Problem and attach log files and screenshots of what you see on your end so we can forward this along to the proper channels.
While you will not receive a response through this submission, these reports will help our teams in further investigating the issue. The more problem reports we receive, the better. Please let us know once you have done so.
We apologize for any inconvenience in the meantime! Thank you.
-Quicken Anja
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I have downloaded fromTarget for years without any problems. Arter there "scheduled maintenance" I was unable to download. I loged directly to my account and determined they had new rules for there password. I updated my password to meet there requirements. I then tried to download from Quicken. Still no luck. I gave it a day, still no luck. I reset the account and tried to relink it. It seems to work but when it says Target needs more information, I tells it to send a code, but nothing comes. I tried having it sent to both my email and cell phone. Tried for 2 days with same result. What can I do?
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Hello again,
Our teams have informed us that the issue with Target National Bank should now be resolved.
We’d appreciate it if you could try connecting again and let us know whether the issue is resolved on your end or if you’re still experiencing any problems. If the issue persists, please provide details on what you’re encountering, such as error codes/messages or whether transactions are not downloading.
Thank you all for your patience, and we appreciate your updates!
-Quicken Anja
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Nothing for me, still no accounts to add.
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@djinmn Thanks for confirming!
For everyone still experiencing this issue, our teams are continuing to investigate. If you haven’t already, please submit a Problem Report via Help > Report a Problem and attach log files along with screenshots of what you’re seeing. This will aid the investigation with the appropriate teams.
We appreciate your patience! Thank you.
-Quicken Anja
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Anja - I've attempted it several times, received a request for a security code and done that, but no luck do far. Mike O'Brien
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Still not working with error "Quicken couldn't find any accounts to add"
Quicken Mac user since 1993
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This is what I provided when selecting "help" and "reported a problem." All requested files were included.
Like so many others, Target Circle Card will not connect after completion of Target's maintenance, which completed 3/18 (2 days ago). I tried resetting with no joy. I deactivated, but can not activate now. I've tried over 3 days with no change. When attempting to activate it finds my account, request verification, a code is sent. After enter the code I wind up at a CC-501 error stating it's a Quicken server issue and try again hours later. Days later, same (lack of) result(s).
Just reported, hopefully a solution will be gained quickly.
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Hello All,
Thank you for joining this thread and sharing. This issue has been reported and is currently being investigated.
We appreciate your continued updates, patience, and support.
Thanks!
-Quicken Jasmine
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After the Target update - 3/12 - 3/18
in addition to the regular download, through update in quicken. if you download the quicken web connect from the target site and try to load it you get the following reply,,
Quicken user since 1989
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I tried to reset my connection and it failed. When I tried to set up the connection again it gets as far as saying it needs to send a security code and I tried both text and email but a code never came. I also tried downloading from Target and got an error when I tried to import the download.
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I haven't been able to connect, which I do understand their website went down for nearly a week while they upgraded. A bit ago I went through re-setting up the connection and Target had Quicken re-authenticate via a Text Message / Code. Which seemed like good news.
However, I then got the below message that there weren't any accounts to add :(
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Despite the info in (Ticket #11648192/ CTP-12385), still unable to reach Target National Bank, even after resetting the account. They claim their system is unable to reach Quicken's servers and there is no point contacting them about the problem.
Update please?
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I have the EXACT same situation that @glepage01 described. I submitted a "Help" ticket via the Quicken portal as instructed by @Quicken Anja. I am using Quicken Classic Deluxe for Windows 11 Enterprise.
I am not an IT expert @Quicken Anja and/or @Quicken Jasmine but you may want to share with the Quicken IT team that after the Target website upgrade or change, the Target IT team may have changed the access privileges of certain "ports" that are used by the Quicken application to download data OR the Target API was changed to have a different token or key.
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I am getting the following screen after entering my user ID and password and then entering the security code sent by Quicken:
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Jasmine, it's been 4 days since you last wrote that "this is being investigated." Do you have any updates, an ETA for resolution? Do we need to report this problem every day until the overwhelming reports get someone's attention?
Still getting the CC-501 error this morning and it's been a week since Target's maintenance was completed. This is a Quicken issue, please get this fixed.
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Same problem CC-501
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It's not working yet for me either. Mike O'Brien
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Hello All,
Thank you for taking the time to report this issue to the Community, although we apologize for any frustration or inconvenience experienced.
This issue has been reported to our Development and Product teams for further investigation and resolution. Though we do not currently have an ETA, you can bookmark the Community Alert linked below to get updates when available and to know when the issue is resolved. If you do not see the bookmark icon at the upper right, please make sure you are logged into the Community.
Thank you!
(Ticket# 11667606/CTP-12445)
-Quicken Jasmine
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Although I have not been able to link my account yet, I think I was able for Target bank to recognize me. They changed their password requirements and mine did not meet the new requirements. I went online and changed my password. That seemed to help, somewhat.
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