One Step Update not working

JanGilbert

I am using Windows and have updated my system to the latest version.

I use the One Step Update everyday. The accounts all update and close usually with no messages other than updates available. Then I get a bill overdue, as the Update has not linked correctly, and there was no message to let me know! This is very concerning and I have to reset all my accounts to reassure myself they have downloaded correctly. The worst American Express cards, and Chase.

I don't want to have to download individually everyday!!!!

HELP!

Quicken Jasmine

Hello @Jan Gilbert,

Thanks for reaching out!

When One Step Update completes, do all accounts show a successful update, or do any display a last download date that doesn’t match the actual update time? Have you noticed whether this issue is specific to billers linked through Online Bills, or are banking transactions also affected? Does the problem occur randomly, or does it consistently affect certain accounts like American Express and Chase? Have you seen any discrepancies in the account balances or just missing transactions?

Let me know what patterns you’ve noticed, and we can explore what might be causing this!