Bill and income reminders are not showing in scheduled transactions - how to fix it?

mikek753b

It applies to many my accounts, as example for a Checking account for the Bill and Income Reminders it shows 2 Due, but below I see just 1, another one isn't showing there, so I can't press to Enter the scheduled transaction.

For another account I see 3 due, but none are shown as scheduled.

This isn't new issue, but have it from time to time over past 5 years.

I reported the problem as well.

thanks.

Quicken Jasmine

Hello @mikek753b,

Thanks for reaching out!

When this happens, do the missing reminders eventually appear later, or do they remain hidden until you take specific action? Have you noticed any patterns, such as certain billers or transaction types being more affected than others? Do the reminders still exist in the Bill and Income Reminders list, or do they seem to disappear entirely? If you switch between different reminder views, such as Monthly Bills vs. All Bills, does that change what is displayed? Since you’ve experienced this intermittently for years, have you noticed whether it tends to happen after specific updates or system changes?

Let me know what you’re seeing, and we can dig deeper into the cause.

mikek753b

hello @Quicken Jasmine ,

No, I can't see any patterns.

I have over 10 accounts with appropriate scheduled Bills.

Some Bills are one time, some monthly, some yearly - all kinds.

Yes, the Bills & Income shows all Bill reminders.

I had to use Bills & Income to Enter invisible in an Account scheduled transaction as current workaround, so I had to switch from an account that got downloaded transaction and shows a number for Bill and Income Reminders with no scheduled transactions items, to Bills & Income to Enter the reminder transaction and then switch back to the account.

This is very inconsistent.

thanks.

UKR

The reminders you're having problems with …

What are their settings

• Remind me [xx] days in advance
  or
• Auto enter [xx] days in advance

and what is the number in [xx]?

mikek753b

hello,

I have - "Remind me 3 days in advance"

UKR

https://community.quicken.com/discussion/comment/20484764#Comment_20484764

Thanks for the response.
I was thinking of a possible issue with reminders set to Remind or Auto enter 0 days in advance. That takes this possible situation out of the picture and I must say that I do not remember seeing the number of events in the Bill and Income Reminders tab at the bottom of your checking account being different from the number of reminders actually listed.

Do you have the setting for Reminders to show in register (small clock icon) for each of your checking accounts set to "Don't show reminders" or "Show reminders for next xx days"?
If set to "Show … for next xx days" this would show reminders as if they were real register transactions already, but with appropriate action icons in the register's Status (blue dot icon) column. That'll make it easier to spot which reminder is not showing in the tab area.

mikek753b

hello,

I have the "Don't show reminders". I don't like to see extra rows in an account for future transactions, so its "Don't show reminders".

Smurfnc

I'm having this same problem and have even uninstalled and reinstalled Quicken with no fix to the problem. My answers are basically the same as mikek753b .

EDIT: For some reason mine are all of a sudden showing up. Don't know what the problem was.