I upgraded from Classic Premier to Classic Business & Personal on line, but the software is not upgr

michaelrhodes1954

Am I missing a step?

I'm running Quicken Classic Premier for Windows, on a Windows 11 laptop. Specs are below.

I upgraded from Classic Premier R61.21 Build 27.1.61.21 to Classic Business & Personal on the Quicking website by clicking the "upgrade" option for my subscription. Everything I read says the software on my computer should upgrade immediately. I've tried on-step update, I've tried Help/Check for Updates, I've closed and re-opened the software and tried both steps again. Nothing works. I'm still running Classic Premier. When I click the Help/check for Updates I get this message: "You already have the latest version of Quicken (Release R61.21 ).

Processor 13th Gen Intel(R) Core(TM) i7-13700H 2.40 GHz
Installed RAM 32.0 GB (31.7 GB usable)
System type 64-bit operating system, x64-based processor
Edition Windows 11 Home
Version 24H2
OS build 26100.3624

michaelrhodes1954

Never mind - I found it. I never saw this on any set of upgrade instructions, but I needed to click Help/Check Subscription Status before the software converted to the proper version.

Case Closed! :-)

michaelrhodes1954

Never mind - I found it. I never saw this on any set of upgrade instructions, but I needed to click Help/Check Subscription Status before the software converted to the proper version.

Case Closed! :-)

Quicken Jasmine

Hello @michaelrhodes1954,

Thanks for coming to share; we are happy to hear that you figured it out!