Citi Bank credit cards

ATC Doug

still having problems connecting my Exxon and Best Buy. When I try it states not available.

I’m able to logon through their website. So my logon credentials are working. When will this be resolved?

Quicken Jasmine

Hello @ATC Doug,

Thanks for reaching out!

After reviewing the internal error, I can see that you are receiving an FDP-105 (CC-505) with your Citi Retail Services accounts (Exxon and Best Buy). This issue has already been reported, and my teams are actively investigating and seeking a resolution. There is no current ETA, however, I will update this thread once I receive more information.

I apologize for any inconvenience caused in the meantime.

(CTP-12502)