RESOLVED 4/25/25 Fidelity Investments - OL-295 / 16503 Errors

Quicken Janean

Users are reporting errors OL-295 in Quicken Classic for Windows and error 16503 in Quicken Classic for Mac with Fidelity Investments.

This has been escalated internally, though we do not have an ETA at this time.

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(Ticket #11694259/CTP-12631)

Quicken Janean

UPDATE 4/11/25

We do not have an ETA at this time for a resolution for this issue, though our teams continue to work towards a solution. We apologize for any inconvenience and thank you for your patience. 

Thank you!

Quicken Janean

4/18/25 ONGOING

This issue remains ongoing and our teams continue to work toward a solution. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc become available.

We apologize for any inconvenience and appreciate your patience.

Thank you!

Quicken Anja

RESOLVED 4/25/25

This issue has been marked as resolved. However, this Alert will remain available for those who may still be experiencing this.

Thank you!