Wealthfront NOT connecting as of April 9 2025

mbclpublic

As of yesterday, I lost Wealthfront connection within Quicken Mac. I have tried to disconnect and add accounts again to no avail. Every time I get the following message:

Please try again later.

Care Code: FDP-106

Details:
ACCOUNT_MISMATCH
Account not found. No accounts returned - case 106

Below is the error Report:

$app_build_number: 801.56891.100
$app_version_string: 8.1.1

[Removed - Privacy & Security]

errors count: 1

error #1
level: 4 (Debug = 0, Critical = 6)

description:
add account error

suggestion:
Try again later.

system description:
institution login: can't set up (can't sign-in)

BID: 7883

FI name: Wealthfront

request:
{
"credentials" : [
{
"value" :

[Removed - Privacy & Security]
"key" : "f93f0a5a-39d0-4631-87ac-9a6eb1832765",
"encrypted" : false
},
{
"encryptionKeyId" : "480610902602109184",
"value" : "RT/eYQRX8yTbBlm0BeBgzO5+g1BbqPmwdqzKaQ0xTVWAgdxMgDjq2Z6fQVAOqtAqjYlrnjXpIXQlzxh9chwThYMgp4J4Uxhx3ezFjcKY++fUuh8rKGaNQD3Mj9DXoSup/h4YM8kd8mbmQ3DFvmUza/Stbl7uwo5XR8fa1SVhh6HXSvUW+z9Y1GgBFpUiEXdmDX/MPzaYch+WnDl6qaEw8+7MhidkWFgmtXegMeErJ+MmBx7S2BGJoU+x1A/R5y8wIjXUOfwzVL7CjONbCpRz/alY3ZLoZt84+DhJ83AGu28pZbKwJ4ynUJd/+uPJJLcbUOqfkVLdxtCR9jijls9nng==",
"key" : "31dcedfd-9b0c-4ed4-b144-7569854eaa23",
"encrypted" : true
}
],
"cpSetupMode" : "DISCOVER_ACCOUNTS_ONLY",
"channel" : "FDP_DEFAULT",
"includeInvestmentAccounts" : true,
"clientId" : "0BF518DD-AB85-4900-84D0-799DCED8C0A8",
"brandingId" : "7883"
}

response:
{
"code" : 200,
"resource" : {
"status" : "CREATED",
"pollingReference" : "/institution-logins/480613888191942913/poll",
"id" : "480613888191942913",
"resource" : {
"id" : "480613888191942913",
"includeInvestmentAccounts" : false,
"clientId" : "0BF518DD-AB85-4900-84D0-799DCED8C0A8",
"userModifiedAt" : "2025-04-10T14:30:00Z",
"channel" : "FDP_DEFAULT",
"modifiedAt" : "2025-04-10T14:30:02.30148307Z",
"aggregators" : [
{
"cpChannel" : "FDP_DEFAULT",
"lastStatusUpdatedAt" : "2025-04-10T14:30:00.79590069Z",
"aggStatus" : "NEW"
}
],
"cpInstitutionId" : "f10c1b75-2c77-499f-953a-d98eb5302f3d",
"brandingId" : "7883",
"createdAt" : "2025-04-10T14:30:00.79599758Z",
"institutionId" : "150683931369536768",
"name" : "Wealthfront"
},
"clientId" : "0BF518DD-AB85-4900-84D0-799DCED8C0A8"
}
}

pollResponse:
{
"status" : "AGGREGATOR_IN_ERROR",
"aggregators" : [
{
"channel" : "FDP_DEFAULT",
"cpAggStatusCode" : "FDP-106",
"aggStatus" : "ACCOUNT_MISMATCH",
"isProcessing" : false,
"cpAggStatusDetail" : "Account not found. No accounts returned - case 106"
}
],
"mode" : "DISCOVER_AND_ADD_ACCOUNTS",
"institutionLoginId" : "480613888191942913",
"isProcessing" : false
}

Quicken Anja

Hello @mbclpublic,

We appreciate you reaching out to bring this to our attention!

I understand you've already tried disconnecting and reconnecting—just to confirm, were the steps you followed the same as those outlined in this support article? If so, and the issue persists, then as noted at the bottom of the article, the next step would be to contact Quicken Support directly for further assistance and possible escalation, if necessary.

Thank you!

christinaund

Same for me!

mbclpublic

I guess I skipped the Quit Quicken step between removing connection and reconnecting. I just quit Quicken, re-opened it, and was able to add the connections correctly.

Quicken Anja

https://community.quicken.com/discussion/comment/20486041#Comment_20486041

Thanks for the update! Glad to hear the error has been resolved for you.

—

@christinaund thanks for adding to this discussion and letting us know you’re experiencing this error as well!

Please refer to my previous response in this thread and follow the guidance provided in the support article I linked.

Let us know how it goes!