Merrill Lynch issue

now when updating accounts ML has a new security and will not update….you need to sign into your ML account and you have then 10 minutes to go back to Quicken to update
Comments
-
Thank you for coming to share this information.
The MFA and security measures do come directly from the FI. I suggest reaching out to Merrill Lynch and requesting to speak with the online banking or aggregator departments, as they are generally more familiar with third-party applications.
I understand your frustration and apologize that I could not be of more assistance.
-Quicken Jasmine
Make sure to sign up for the email digest to see a round-up of your top posts.
0 -
Same issue here; mine started about a week ago. I've used ML and Quicken for over 20 yrs. I've reported the issue to ML for their IT group to check. I'm guessing ML updated something with the authentication process, but they didn't code for it to remember our authentication? Not sure but it's been reported. (PS—-Quicken tech support just sends you to ML because they use "Direct Connection").
0 -
Thank you for coming to share this information and your experience!
-Quicken Jasmine
Make sure to sign up for the email digest to see a round-up of your top posts.
0 -
Same here. Started around April 9th, give or take a day. Annoying, since I update Quicken daily.
0 -
Thank you for joining this thread. I apologize for the frustration this issue is causing!
-Quicken Jasmine
Make sure to sign up for the email digest to see a round-up of your top posts.
0 -
I have the exact same problem. I try to update & get error messages, then I go to Merrill Lynch & update the permission for them to allow downloads to Quicken and the accounts download. I have to relink all the accounts & it's fine, until the next day when I have to repeat the process. it takes 5 to 6 minutes for each step to complete. Please expedite the correction of this error.
0 -
Thank you for joining this thread and sharing!
-Quicken Jasmine
Make sure to sign up for the email digest to see a round-up of your top posts.
0 -
Same thing happening to me for last two weeks or so.
now when updating accounts ML has a new security and will not update….you need to sign into your ML account and you have then 10 minutes to go back to Quicken to updat
0 -
Thank you for sharing, I apologize for the frustration these issues are causing.
-Quicken Jasmine
Make sure to sign up for the email digest to see a round-up of your top posts.
0
Categories
- All Categories
- 21 Product Ideas
- 28 Announcements
- 207 Alerts, Online Banking & Known Product Issues
- 20 Product Alerts
- 742 Welcome to the Community!
- 617 Before you Buy
- 1.2K Product Ideas
- 50.5K Quicken Classic for Windows
- 15.6K Quicken Classic for Mac
- 992 Quicken Mobile
- 784 Quicken on the Web
- 76 Quicken LifeHub