RE: ONGOING 4/3/25 Mission Federal Credit Union-CC-502/FDP-102 - FI_TIMEOUT

I have been experiencing this issue since 3/19/25. I attempted to connect with MFCU today and was able to download updates. HOWEVER, the checking and savings got jumbled with one account being duplicated, our new auto loan auto set up an account and a duplicate credit card account was downloaded. Big mess. After sorting out the checking and savings accounts, ensuring their settings, I attempted to reconnect. I was able to download transactions for the checking and savings with account integrity remaining in tact. However it failed to update transactions from 3/19 thru 3/27 for both checking and MMS.
Comments
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Hello @0721Susan,
This issue is a known issue that has been escalated internally. You can review this Community Alert for more information and updates.
However, we appreciate you taking the time to share your experience as well as the steps you took to get it working again! Thank you.
-Quicken Anja
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