Bask Bank Error FDP-176

sackboydad7669
sackboydad7669 Quicken Mac Subscription Member ✭✭

for months now I've been getting an "FDP-176 / CP_SCRIPT_ERROR A bill was not found at the site. AccountList is empty" error when trying to add my account from Bask Bank. There's definitely an account there. thanks for any help.

Screenshot 2025-04-29 at 09.39.05.png

Comments

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Alumni ✭✭✭✭
    edited May 1

    Hello @sackboydad7669,

    Thanks for reporting this.

    I was able to confirm that you are receiving an FDP-176 error internally with your Bask Bank account(s). To better understand why this error is occurring, please submit a problem report from within Quicken so I can review the internal logs and the errors that you are experiencing in more depth. Here’s how to do that:

    How to Submit a Problem Report (Mac):

    1. Open Quicken.
    2. In the top menu bar, click Help > Report a Problem. Screenshot 2025-05-01 at 1.49.11 PM.png
    3. In the description field, please type:
      “Bask Bank – FDP-176 error”
    4. If possible, include any screenshots of the error message you're seeing.
    5. Click Send to Quicken.

    Let me know once you've submitted it so I can follow up and take a look.

    -Quicken Jasmine

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  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Alumni ✭✭✭✭

    Just checking in, are you still needing assistance?

    -Quicken Jasmine

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  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Alumni ✭✭✭✭

    We have not heard from you yet, are you still experiencing this issue?

    Let me know!

    -Quicken Jasmine

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  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Alumni ✭✭✭✭

    Just checking in once more before this thread is closed due to lack of activity!

    -Quicken Jasmine

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  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Alumni ✭✭✭✭

    Due to the lack of response, I went ahead and closed this post. If you still require assistance, please feel free to start a new post. Thank you!

    -Quicken Jasmine

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This discussion has been closed.