Why is the "Charge" amount subtracted from "Balance" when it should instead be added?

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Fred Eng
Fred Eng Member ✭✭
edited June 4 in Registers & Transactions (Windows)
quicken.jpg

For a Credit account, Payments should reduce Balance and Charges should increase Balance. Why is the reverse happening?

Answers

  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Your Opening Balance seems to be in the wrong column. You're showing it as a payment, which creates a positive balance in the credit account.

    Credit/Liability type accounts normally have negative balances (indicating that you OWE) money. Change that OB transaction to the Charge column and I believe that things will resolve themselves.

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • splasher
    splasher Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Another suggestion is to not show the Amount column and only use the Charge and Payment columns.

    -splasher using Q continuously since 1996
    - Subscription Quicken - Win11 and QW2013 - Win11
    -Questions? Check out the Quicken Windows FAQ list

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