Duplicates from 4/17/20

rabing

Anyone who uses Quicken to keep track of finances should know that their program has a problem. All transactions appear as duplicates for about 3 yrs. I called their "help" line and was told I have to delete the duplicate entries manually and that in about a week they will have an update to fix the issue. They will notify by email. They "cannot" reimburse me for the yearly subscription to satisfy me a little. Also, knowing that they had a problem, they might have emailed us a notification, so I would not have spent time trying to figure out what was going on. I am now looking for another program that will download from my banks. Any suggestions!

Quicken Jasmine

Hello @rabing,

Thanks for reaching out!

Would you mind providing the ticket number that was given to you during your contact with Quicken Support? I am unable to locate the ticket using your provided information linked with your Quicken Subscription.

Thanks!

Quicken Jasmine

https://community.quicken.com/discussion/7962195/duplicates-from-4-17-20

Just checking in, are you still needing assistance?

Let me know!

Quicken Jasmine

https://community.quicken.com/discussion/7962195/duplicates-from-4-17-20

Just checking in once more before this thread is closed due to lack of activity!

Quicken Jasmine

Due to the lack of response, I went ahead and closed this post. If you still require assistance, please feel free to start a new post. Thank you!