Lowe's connection not pulling transactions...again!

cpscholes
cpscholes Quicken Mac Other Member ✭✭

For the second time in as many years, the connection to Lowe's Synchrony Bank is not delivering transactions of any type into Quicken. The wonderful part for the last year (until March 24, 2025) it was working Great!! Thank you!!! But…No more. Super sad. Nothing comes across. No errors, but no transactions. Like last time - this seems to happen when Lowes/Synchrony is announcing some new feature or branding and their customer login site has a 'splash screen' advertising the new thing that you have to X out of. My strong belief is your aggregation engine doesn't know what to do with that screen. And my direct experience last time is Quicken and Synchrony spent Months pointing the finger at each other and requiring Me to call each other's tech departments over and over again. I Love my Quicken software and processes, when it works. But these catastrophic breaks is testing my resolve to stay in the relationship. Can someone Please contact me? You have my phone number on file. Thank you so much!

Comments

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @cpscholes,

    We appreciate you reaching out!

    I have sent you a direct message, please navigate to the inbox in the top right-hand corner of the Community page and check your inbox.

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    Thank you!

    -Quicken Anja
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