Regions Bank not recognizing Password

Tman

When updating I get a password error and when I go to fix it I'm told the password is no good despite being able to log in on the web. Regions Bank.

jeffrush1

Same here. [Removed - Rant]

H4RRY

I'm having the same problem. I can log into my account fine on the web or app - but not with Quicken today. Ugh these Regions errors are getting more common

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Quicken Anja

Hello All,

Thank you for taking the time to report this issue here in the Community!

When I check our internal tools, I can see connection issues with Regions are trending.

Could you please provide the exact error you are all receiving? Additionally, it would also be helpful if you could provide a screenshot of what you are seeing. If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.

Thank you!

Tman

Sure. When I do a One step Update I get this.

When I click fix it and it asks if I recently changed the password I say no and get this

Quicken Anja

@Tman Thank you for providing these screenshots!

@jeffrush1 & @H4RRY can you confirm if the above screenshots display the same issue you are seeing, or are you seeing something different?

Thank you!

H4RRY

Yes - those are the exact same errors I am seeing. I am still getting the error tonight, but interestingly after a couple of attempts just now, it did download transactions. Though I am still getting the error.

H4RRY

I am no longer seeing the error today (Sunday)

Boatnmaniac

Maybe Regions was doing some system maintenance yesterday?

Quicken Anja

https://community.quicken.com/discussion/comment/20490272#Comment_20490272

Thanks for following up to let us know the error has been resolved on your end.

—

Can others in the thread please confirm if this has been resolved for you all as well, or does it remain ongoing for anyone?

Thank you!

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Tman

Still a problem. Seemed to work earlier but now getting this:

Quicken Anja

https://community.quicken.com/discussion/comment/20490646#Comment_20490646

Thanks for the update!

A ticket has just been reopened regarding this error, though we do not have an ETA on resolution at this time. In the meantime, if you wish to contribute to the investigation, please navigate to Help > Report a problem and add Attn: CTP-12963 to the title/subject line.

Thank you!