CC-501 Error for Capital One, Schwab & Marcus by Goldman Sachs All of a sudden

Brad95X
Brad95X Quicken Windows Subscription Member ✭✭✭
edited June 15 in Download, Add/Update Accounts (Windows)

Why am I receiving download error code CC-501 for Capital One, Schwab & Marcus by Goldman Sachs All of a sudden? It started yesterday, Tuesday, 5/13/25 I believe. Screenshot attached.

Screenshot 2025-05-14 145639.png

Quicken Classic Premier (US) Subscription: R62.16 on Windows 11 Home

Answers

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Alumni ✭✭✭✭

    Hello @Brad95X,

    Thanks for reaching out.

    We do have a new active alert regarding users receiving a CC-501 error with multiple financial institutions, which is most likely the cause of the issues that you are now experiencing. You can view the alert here. I suggest bookmarking the alert for all further updates.

    I apologize for any inconvenience caused in the meantime.

    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.

  • Brad95X
    Brad95X Quicken Windows Subscription Member ✭✭✭

    UPDATE: All 3 of the affected institutions are downloading normally today.

    Quicken Classic Premier (US) Subscription: R62.16 on Windows 11 Home

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Alumni ✭✭✭✭
    https://community.quicken.com/discussion/comment/20490979#Comment_20490979

    That's great to hear, thanks for coming back to update us!

    -Quicken Jasmine

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