Trying to connect Quicken to Coinbase

Fred211

I have followed the process for setting up a new account, but when the process completes, Quicken tells me the sign in to Coinbase - Bitcoin Wallet failed. I receive an email from Coinbase that my account info is being shared. Why can I not connect in Quicken?

Quicken Kristina

Hello @Fred211,

Thank you for letting us know you're encountering this issue. The issue you describe is usually caused by something interfering with communication between the financial institution and Quicken.

When browser are you using when authorizing the connection? Do you have browser extensions, especially ad blockers and pop up blockers paused while going through the authorization process in Quicken? Have you tried using a different browser to authorize the connection?

Do you use a VPN? If so, have you tried turning it off when authorized the connection?

If you use an antivirus program, does it have a Safe Banking feature? If it does, that feature usually pulls sessions that it sees as banking sessions into a custom browser, which could cause this problem. Pausing that feature while going through the authorization process should help.

I look forward to your response!