Rental payment does not show up

hwbeale_agency

New to Quicken on Windows. I purchased Quicken and input Jan to April 2025 in order to establish info for the entire year going forward. One client account does not show any input although I have put it in several times for the months of March and April. The other months are ok.

Any ideas?

[Edited - Readability]

Quicken Kristina

Hello @hwbeale_agency,

Thank you for sharing your experience. To help troubleshoot this issue, please provide more information. The title of your post indicates this is a rental payment issue, but in your description of the issue, you refer to a client rather than a tenant.

What process are you using to input the information? If the information that's refusing to save is a rental payment, please try following the process described in this help article: https://info.quicken.com/win/how-do-i-enter-rent

If you have already done that, and it's not working, please provide more details exactly what is happening.

I look forward to your reply!