Error when signing into app.quicken.com

Ben12

I get this error message. Has been happening for weeks. Page starts but I never get to sign in.

Quicken Anja

Hello @Ben12,

Thanks for reaching out! To help us get a better understanding:

• Which web browser are you currently using when trying to sign in to app.quicken.com?
• Have you tried using a different browser to see if the issue persists?
  - We recommend using Google Chrome for the best experience, as it tends to work best with Quicken on the web.
• Are you receiving the error screen before or after entering your Quicken ID (username) and password?

Let us know the details and we’ll be happy to help!

Ben12

Using Chrome

Just tried Edge and it worked

I received the error before I could sign in

Ben12

After it worked in Edge, I signed out and went back to Chrome and received the same error message

Quicken Anja

Thanks for confirming those details, @Ben12!

Since the issue is only occurring in Chrome and not Edge, we recommend trying the following Chrome-specific troubleshooting steps:

1. Clear Cache and Cookies
   • In Chrome, click the three-dot menu (⋮) in the top-right corner
   • Go to Settings > Privacy and security > Clear browsing data
   • Select Cookies and other site data and Cached images and files, then click Clear data
2. Disable Extensions
   • Some browser extensions can interfere with page functionality
   • Go to chrome://extensions/ and try disabling any ad blockers or security-related extensions temporarily
3. Try Incognito Mode
   • Open a new incognito window (Ctrl+Shift+N) and try signing in at app.quicken.com
4. Update Chrome
   • Make sure your browser is fully up to date by navigating to chrome://settings/help

Let us know if any of these steps help resolve the issue!

Ben12

Disabling this extension solved the issue

PayPal Honey: Automatic Coupons & Cash Back

Quicken Anja

https://community.quicken.com/discussion/comment/20492934#Comment_20492934

Thanks for the update! Glad to hear that solved the issue for you.

dpsoup

Thanks for the info on Honey extension. Been fighting with this for 3 plus weeks!😀

UKR

This shouldn't happen. Have you all complained to PayPal Support?