[BUG REPORT] H&B Customer Statements showing invoice outside the date range
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VorDesigns
Quicken Windows Subscription Member ✭✭
Printed a statement for 04/01/2025 - 06/01/2025 with a statement date of 06/01/2025.
The statement shows invoices all the way back to 2007; WTF?!?
Checked data file, no errors report.
Anyone have a resolution for this, I had to create a temporary statement with Excel. I can't send trash like this to a customer. This has worked correctly up until last month and I've been using H&B since 98.
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Comments
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Hello @VorDesigns,
Thanks for reaching out!
I’d like to gather a bit more detail so we can pinpoint what's going on:
- When generating the statement, which specific options are selected under “Include” or “Show”?
- Are these older invoices marked as paid, open, or partially paid?
- Does the issue persist if you generate the same statement for a different customer or a different date range?
- Have you recently restored a backup or made any changes to the register or invoice templates?
- Can you confirm the exact version and build of Quicken H&B you’re currently using (Help > About Quicken)?
- Is your file stored locally or synced with a cloud service like OneDrive or Dropbox?
- Do any filters or memorized reports apply when you generate this statement?
Let me know, thanks!
-Quicken Jasmine
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