Difference between Online Backup and the "normal" backup process?

Member ✭✭✭

What is the difference between the additional subscription based Online Backup process, and the normal backup process? My files are already automatically backed up. And the files are stored in a cloud location. What is gained by paying for the Online Backup process?

Best Answer

  • Moderator mod
    Answer ✓

    Hello @Dan Prichard,

    Great question—I'd be happy to clarify the difference between Quicken’s standard backup options and the Online Backup subscription service.

    The normal (local) backup process in Quicken automatically saves copies of your data files either on your computer or in a cloud-synced folder (like OneDrive or Dropbox, if you’ve set that up). These backups are accessible and restorable by you at any time, and you can customize how often they’re created and how many copies to keep.

    In contrast, the Online Backup subscription service (offered by a partner provider, not Quicken itself) is a separate, cloud-based backup solution. It offers features like:

    • Automated, off-site backups for added protection against data loss (e.g., in case of hardware failure or theft)
    • Encryption and secure storage for peace of mind
    • Multi-device coverage, depending on the provider’s plan
    • Easy restoration from anywhere via your account with the backup service

    If you're already using a cloud-syncing solution that meets your needs, you may not need the additional service. But for users looking for a more robust, set-it-and-forget-it style of data protection beyond just their Quicken files, the Online Backup service can be a worthwhile addition.

    Hope this helps clear things up! Let me know if you have more questions.

    -Quicken Jasmine

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Answers

  • Moderator mod
    Answer ✓

    Hello @Dan Prichard,

    Great question—I'd be happy to clarify the difference between Quicken’s standard backup options and the Online Backup subscription service.

    The normal (local) backup process in Quicken automatically saves copies of your data files either on your computer or in a cloud-synced folder (like OneDrive or Dropbox, if you’ve set that up). These backups are accessible and restorable by you at any time, and you can customize how often they’re created and how many copies to keep.

    In contrast, the Online Backup subscription service (offered by a partner provider, not Quicken itself) is a separate, cloud-based backup solution. It offers features like:

    • Automated, off-site backups for added protection against data loss (e.g., in case of hardware failure or theft)
    • Encryption and secure storage for peace of mind
    • Multi-device coverage, depending on the provider’s plan
    • Easy restoration from anywhere via your account with the backup service

    If you're already using a cloud-syncing solution that meets your needs, you may not need the additional service. But for users looking for a more robust, set-it-and-forget-it style of data protection beyond just their Quicken files, the Online Backup service can be a worthwhile addition.

    Hope this helps clear things up! Let me know if you have more questions.

    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.

  • Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Open to correction, but I believe the Online Backup service limits file size to 5 GB (not likely a problem) and no more than 10 backups are held at any one time. Your own and the normal processes are not limited in that manner.

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