"Investing.quicken.com" shows somebody else's investing account

rwiitala

This has been confusing me for several years now. I use investing.quicken.com to track my investment portfolios that are synched from Quicken Premier Windows, always on the current release. I leave the Quicken tab open on my Mac Safari browser, so of course I am logged in continuously.

From time to time I click on that tab and it's showing somebody else's investing portfolio! Today set a record - this person has $27 million in investments, appears to be a lawyer, and I actually have his email address! This is such crazy privacy issue! There is no way I should be able to see someone else's information in this level of detail, or any information at all. It's like the web site just swapped the log-in keys.

I can resolve this just by signing out and signing in again, but it's really not right and I can't find anything on the normal support page about this issue. It can't just be me as this happens every month or two and has for several years. Has this happened to anybody else? Has anyone gotten Quicken's attention?

Quicken Jasmine

Hello @rwiitala,

Thank you for bringing this issue to our attention.

In order to report this issue smoothly and swiftly to the proper channels, we need you to contact Quicken Support directly. You can do so using this link. If possible, please gather screenshots detailing the issue that you described.

Please let us know how it goes.

Quicken Jasmine

https://community.quicken.com/discussion/7963099/investing-quicken-com-shows-somebody-elses-investing-account

Just checking in!

Quicken Jasmine

https://community.quicken.com/discussion/7963099/investing-quicken-com-shows-somebody-elses-investing-account

Just checking in once more before this thread is closed due to no activity!

Quicken Jasmine

Hello,

This thread will now be closed due to no activity. If you are still experiencing this issue, please start a new thread.

Thank you!