Bank of America Transactions Not Downloading

dpphippsjr
dpphippsjr Quicken Windows Subscription Member ✭✭
edited July 19 in Download, Add/Update Accounts (Windows)

I am using Quicken Class DELUXE on Windows. Version R62.16, build 27.1.62.16. When I performed the one step update today I noticed that no new transactions were downloaded from my Bank of America checking account. Upon further review I see that some transactions did not download on June 8th, which was the last time I performed the one step update. I have tried unchecking Automatically add to banking registers and performing an update on that single account, but nothing was downloaded. Any ideas from anyone?

Thanks, Dan

Comments

  • dpphippsjr
    dpphippsjr Quicken Windows Subscription Member ✭✭

    I did a reset account and that has fixed the issue. The missing transactions were downloaded.

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Alumni ✭✭✭✭

    Hello @dpphippsjr,

    Thanks for coming back to update us. We are happy to hear that you were able to resolve the issue.

    Please reach out if the issue reoccurs!

    Thanks again!

    -Quicken Jasmine

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  • richsb
    richsb Quicken Windows Subscription Member

    Hi, I have the same issue as dpphippsjr above. However, resetting the accounts does not resolve the issue for me. Any suggestions?

This discussion has been closed.

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