Best Buy Citi Bank Error Message - FDP 105

lovinmanor

I am not able to download Best Buy Citi transactions. I deleted Best Buy from my accounts and now I cannot add Best Buy transactions. This has been going on for awhile.

Others have had the same problem downloading transactions and I don't see a resolution as of yet. The error message is FDP 105 FI_WEBSITE_UNAVAILABLE Bad response from provider

Thank you.

Quicken Anja

Hello @lovinmanor,

We appreciate you bringing this to our attention! I can confirm we’re seeing the same FDP-105 error internally when checking your connection.

Please review this support article for guidance. As noted there, if the issue continues for more than a few days, you’ll need to contact Quicken Support directly for further assistance.

Our support agents can review your log files and, if necessary, escalate the issue to the appropriate team.

Thank you!