Citibank Cards: 400 Bad Request Request Header Or Cookie Too Large

dsander
dsander Quicken Mac Subscription Member ✭✭
edited August 16 in Download, Add/Update Accounts (Mac)

Trying to reconnect to my Citibank AAdvantage credit card account - and constantly get this error - "400 Bad Request Request Header Or Cookie Too Large".

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  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @dsander,

    Thank you for sharing your experience. To help troubleshoot this issue, please provide more information. Are you seeing this error in Quicken, or are you seeing this error on Citi's website, when trying to authorize the account?

    If you are seeing this on Citi's website, which browser are you using? Please make sure browser extensions (especially ad blockers and pop-up blockers) are paused. If you haven't already done so, please also try temporarily setting a different default browser (do not use Brave or DuckDuckGo, since they are known to cause issues when authorizing accounts to connect in Quicken).

    I look forward to your response!

    Quicken Kristina

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  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @dsander,

    I have not seen a response. Do you still require assistance?

    Thank you!

    Quicken Kristina

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