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Planning Tab Wiping/Deleting After One Step Update

YPestis8857

My entire planning tab (budgets, lifetime planner, savings goals) has been inadvertently wiping/deleting after I do a one-step update on my accounts. Anybody else having this same error?

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Windows

Planning Tools

One Step Update

Comments

Quicken Kristina

Hello @YPestis8857,

Thank you for letting us know you're encountering this issue. To clarify, is the information completely gone (unless you recover it by restoring a backup)? If not, then what brings the information back? When did you first notice this behavior? Was there anything that happened around the same time, such as a program/computer update or an unexpected program/computer shutdown? Do you sync with the cloud during One Step Update? You can check this on the One Step Update Settings screen.

I look forward to your reply!

Quicken Kristina

Hello @YPestis8857,

I haven't seen a response from you. Do you still require assistance?

Thank you!