autofill is over riding entered amount

rayrozema

Windows 10

R63.21

When I enter a withdrawal in an investment register, Quicken autofills with the last amount to that payee. If I enter a different amount and complete the rest of information, when I hit enter to record it Quicken autofills it back with the last amount again. To correct the error I need to then edit the entry, which is a nuisance.

Thanks for suggestions/help

Ray

Quicken Kristina

Hello @rayrozema,

Thank you for letting us know you're seeing this issue. To help troubleshoot this, please provide more information. When entering a withdrawal into your investment register, are you using the Enter Transactions button, or are you inputting it directly into the register?

Did this behavior start after the upgrade to R63.21? If not, then when did you notice this change?

What data entry and QuickFill settings do you have turned on? You can check that by navigating to Edit>Preferences>Data entry and QuickFill.

I look forward to your reply!

rayrozema

Hello Kristina

Thanks for quick response

I use the Enter Transactions button,

this behavior has been occurring for several months

Data entry is set up just as you have displayed in the above attachment

Thankyou

Ray

Quicken Kristina

Thank you for your reply,

With that additional information, I was able to replicate the issue. I have forwarded it to the proper channels for further investigation and resolution. If you would like to help with the investigation, please navigate to Help>Report a Problem and send a problem report with log files attached.

While you will not receive a response through this submission, these reports will help our teams in further investigating the issue. The more problem reports we receive, the better.

We apologize for any inconvenience!

Thank you.  

(CBT-729)

Jim_Harman

Thanks for confirming this issue, @Quicken Kristina

For reference, this appears to be the same issue as discussed below, now closed. It is related to the Payee being in the Memorized Payee List and the order you fill in the fields in the investment transaction.

https://community.quicken.com/discussion/7960818/issue-with-the-withdraw-function-in-investing-accounts