This discussion was created from comments split from: Unable to connect my Mac to FourLeaf Federal Credit Union.
I also have been unable to connect since July 9, I tried resetting and then de-activating. I am now getting
Hello @vapent,
We appreciate you bringing this to our attention!
Upon reviewing your account, we see that you are receiving an FDP-102 (CC-502) internal error.
Please take a moment to review the guidance outlined in this support article regarding error CC-502.
Hope this helps!
I am having the same issue since July 9th on my mac.
Thanks for joining this thread. Have you attempted the troubleshooting steps located in the Support Article that was provided in this thread previously by @Quicken Anja?
Let us know!
I am also having the same issue that the FourLeafs CU reports unable to connect. And that they are resurchasing the issue. I have tried to reset the account with the CU reporting the same issue.
They must have fixed it, I am able to connect now!
Thanks for coming back to let us know!
Hello All,
Who is still experiencing this issue? Have you attempted the steps in the Support Article?
Let me know!
Hello all,
Just checking in!
This has been my most consistant message all month when trying to connect to Four Leaf…"cc-501 quicken error". Tried AGAIN this morning…EVERY other account, in 4 Different institutions, works beautifully. I believe it all started When Bethpage FCU became FourLeaf. Very Frustrating. I can connect directly to the bank (not through Quicken) so my connection does work but this is very frustrating!
I NO LONGER HAVE a MAC but don't know where to change that info but I'll look!
Thanks for joining this thread!
What information are you attempting to change?
I cannot update the accounts.
Message reads…"We apologize for the inconvenience, but we cannot connect to the Quicken servers……." Then it says Please try again in a few hours…."
Hello @SAB,
Thanks for providing more information.
In a previous response, you said: "I NO LONGER HAVE a MAC but don't know where to change that info but I'll look!". What information were you referring to?
Are you still needing assistance?
Same messages occurs for FOURLEAF. Accounts and connections at TD, Jovia etc work perfectly. Still gets an "OOPS" and "cc-501 quicken error". Three weeks now!
Same messages occurs for FOURLEAF. Accounts and connections at TD, Jovia etc work perfectly. Still gets an "OOPS" and "cc-501 quicken error". FOUR weeks now!
PLUS THIS MESSAGE:
"We apologize for the inconvenience, but we are unable to connect to the Quicken servers at this time.
Do not contact FourLeafFederal Credit Unionfor assistance. They cannot fix this problem
Please try again in a few hours. Thank you for your patience."
Hours? Days? Weeks? EVERY OTHER account connection works.