Unable to Connect to FourLeaf Federal Credit Union (QWIN)

System
System Member admin
edited September 6 in Download, Add/Update Accounts (Windows)

This discussion was created from comments split from: Unable to connect my Mac to FourLeaf Federal Credit Union.

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  • vapent
    vapent Quicken Windows Subscription Member

    I also have been unable to connect since July 9, I tried resetting and then de-activating. I am now getting

    image.png
  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @vapent,

    We appreciate you bringing this to our attention!

    Upon reviewing your account, we see that you are receiving an FDP-102 (CC-502) internal error.

    Please take a moment to review the guidance outlined in this support article regarding error CC-502.

    Hope this helps!

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

  • James Fernandez
    James Fernandez Member ✭✭

    I am having the same issue since July 9th on my mac.

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Alumni ✭✭✭✭
    https://community.quicken.com/discussion/comment/20498865#Comment_20498865

    Thanks for joining this thread. Have you attempted the troubleshooting steps located in the Support Article that was provided in this thread previously by @Quicken Anja?

    Let us know!

    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.

  • holcombda1
    holcombda1 Quicken Windows Subscription Member

    I am also having the same issue that the FourLeafs CU reports unable to connect. And that they are resurchasing the issue. I have tried to reset the account with the CU reporting the same issue.

  • James Fernandez
    James Fernandez Member ✭✭

    They must have fixed it, I am able to connect now!

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Alumni ✭✭✭✭
    https://community.quicken.com/discussion/comment/20499041#Comment_20499041

    Thanks for coming back to let us know!

    Hello All,

    Who is still experiencing this issue? Have you attempted the steps in the Support Article?

    Let me know!

    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Alumni ✭✭✭✭

    Hello all,

    Just checking in!

    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.

  • SAB
    SAB Quicken Windows Subscription Member ✭✭
    edited July 16

    This has been my most consistant message all month when trying to connect to Four Leaf…"cc-501 quicken error". Tried AGAIN this morning…EVERY other account, in 4 Different institutions, works beautifully. I believe it all started When Bethpage FCU became FourLeaf. Very Frustrating. I can connect directly to the bank (not through Quicken) so my connection does work but this is very frustrating!

    I NO LONGER HAVE a MAC but don't know where to change that info but I'll look!

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Alumni ✭✭✭✭
    https://community.quicken.com/discussion/comment/20499245#Comment_20499245

    Thanks for joining this thread!

    What information are you attempting to change?

    Let me know!

    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.

  • SAB
    SAB Quicken Windows Subscription Member ✭✭

    I cannot update the accounts.

    Message reads…"We apologize for the inconvenience, but we cannot connect to the Quicken servers……." Then it says Please try again in a few hours…."

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Alumni ✭✭✭✭

    Hello @SAB,

    Thanks for providing more information.

    In a previous response, you said: "I NO LONGER HAVE a MAC but don't know where to change that info but I'll look!". What information were you referring to?

    Let me know!

    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Alumni ✭✭✭✭
    https://community.quicken.com/discussion/comment/20499380#Comment_20499380

    Are you still needing assistance?

    Let me know!

    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.

  • SAB
    SAB Quicken Windows Subscription Member ✭✭

    Same messages occurs for FOURLEAF. Accounts and connections at TD, Jovia etc work perfectly. Still gets an "OOPS" and "cc-501 quicken error". Three weeks now!

  • SAB
    SAB Quicken Windows Subscription Member ✭✭

    Same messages occurs for FOURLEAF. Accounts and connections at TD, Jovia etc work perfectly. Still gets an "OOPS" and "cc-501 quicken error". FOUR weeks now!

    PLUS THIS MESSAGE:

    "We apologize for the inconvenience, but we are unable to connect to the Quicken servers at this time.

    Do not contact FourLeafFederal Credit Unionfor assistance. They cannot fix this problem

    Please try again in a few hours. Thank you for your patience."

    Hours? Days? Weeks? EVERY OTHER account connection works.

This discussion has been closed.

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