Quicken(web) cannot connect to TreasuryDirect ( Care Code: FDP-108 )

jpqkn

Hi,

I try to connect my TreasuryDirect ( individual) account today.

After I input my Account number and password, the page is refreshed to ask to OTP code , which TreasuryDirect send to my email address. After input the OPT code I received from the email, I got below page. I have :

a. re-keyin the Account number and password again ( after press "connect", it jumps to previous page to ask for OTP code again)

b. I log in TreasyDirect where it requested me to change password ( seems previous log in through Quicken triggers some authentication check to request me to change password). I changed password and back to Quicken and try to log in using new account + password, back to the page to request OTP code …

Quicken Jasmine

Hello @jpqkn,

Thanks for reaching out, though I do apologize for the delayed response.

Are you still experiencing this issue and needing assistance?

Let me know!