ONGOING 9/16/25 Check Pay allotments not updating - Quicken Windows and Quicken Mac

Quicken Anja
Quicken Anja Moderator mod
edited September 16 in Alerts, Online Banking & Known Product Issues

We are getting reports of users not getting their monthly allotment or "refills" for Check Pay.

This has been escalated internally, though we do not have an ETA at this time.

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Thank you!
(Ticket #11929634/CTP-14284)

-Quicken Anja
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  • Quicken Anja
    Quicken Anja Moderator mod

    UPDATE 9/9/25

    We do not have an ETA at this time for a resolution for this issue, though our teams continue to work towards a solution. We apologize for any inconvenience and thank you for your patience. 

    Thank you!

    -Quicken Anja
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  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    ONGOING 9/16/25

    This issue remains ongoing and our teams continue to work toward a solution.
    No ETA or further details are available at this time, and this Alert will be updated
    once more information, updates, etc become available.

    We apologize for any inconvenience and appreciate your patience.

    Thank you!

    Quicken Alyssa

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