Bank of America downloads are not working

Ted Gilmore
Ted Gilmore Quicken Mac Other Member ✭✭
edited November 20 in Download, Add/Update Accounts (Mac)

Why am I getting this Quicken message when I am trying to download .qfx file from my Bank of America account:

This is an older copy of a file that is using Quicken Cloud. You can’t use connected services with this file unless you reset Quicken Cloud using the data from this file, which will disable Quicken Cloud for other copies of this file.

Do you want to reset Quicken Cloud using the data from this file?

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Answers

  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭

    How are you doing that download from BofA? Are you initiating it from within QMac? Or from the website?

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • Ted Gilmore
    Ted Gilmore Quicken Mac Other Member ✭✭

    Is there any update on download issue with BofA?

  • Quicken Alyssa
    Quicken Alyssa Quicken Windows Subscription Moderator mod

    Hello @Ted Gilmore,

    Thank you for following up.

    We do have a Community Announcement that addresses the issue of no longer being able to use Web Connect with Bank of America.

    Let me know is that addresses your question or if you need further assistance.

    Happy to help.

    Quicken Alyssa

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