Does anyone know how to fix Fidelity mutual fund posting as described below?

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  • cyberphile
    cyberphile Member ✭✭✭✭

    @Ducati

    I had the same issue with my non-public Netbenefits funds for Friday, 11/14. However, I ran the update transactions today for just my Netbenefits account and the prices were finally updated correct with the prices dated 11/14. This was not the case when I tried updating yesterday. 🤷‍♂️

  • SCPat
    SCPat Quicken Mac Subscription Member ✭✭

    Can we please stay on topic - I'd like to hear from others that may have an idea regarding my issue that I have posted. It has nothing to do with Netbenefits, it's a problem that I'm trying to address and get fixed by support and the community. Start your own thread and/or file a Report a Problem. Appreciate it.

  • SCPat
    SCPat Quicken Mac Subscription Member ✭✭

    Hi Quicken Kristina:

    Any news yet? I've heard nothing. Interestingly tho, the only day that the mutuals in that annuity get reported on the correct day is on Friday because the market and morningstar are both closed on Saturday. Originally Thursday was reported incorrectly on Friday like every day's gain/loss is. I changed the 6 funds within that account back to Thursday, so Friday was clear. Then I saw on Saturday that Friday's gain/loss reported on Friday due to everything being closed on Saturday. It really would be nice to fix this mess, as I stated, it never happened on DC.

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Thank you for the follow-up,

    I checked the tickets for the issues discussed in this thread. The tickets are still open and in work. There are no new updates yet.

    Thank you!

    (CTP-14996/CTP-15258)

    Quicken Kristina

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  • SCPat
    SCPat Quicken Mac Subscription Member ✭✭

    Quicken Kristina - It's now been a month since I filed the problem report, is anyone looking into this issue? Interestingly, Friday's gain/loss does report on Friday instead of the following day since the markets and morningstar are closed; all the other day's gain/loss are still reporting incorrectly on the following day. I've pinpointed exactly where the issue is, it sure would be lovely to finally get it fixed. Thank you.

  • SCPat
    SCPat Quicken Mac Subscription Member ✭✭

    Quicken Kristina:

    Am I on ignore? My issue is not getting resolved and you haven't responded from my last post 11 days ago.

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