missing budget items on HOME page

Brad Booth

This is not the product or service level we were promised when Quicken transitioned to a subscription model. We were told the greatly increased costs of a subscription would provide the necessary resources to repair and improve the product. Well, I'm not seeing it. This issue only illustrates that Quicken is either severely understaffed, incompetent, or simply does not care about non-critical issues that do not generate new revenue.

galahad

Brad you keep stated what I have been thinking since this problem they created started. The increase the subscription and create problems. I am NOT a computer programmer and have no idea on how to fix this problem - but it appears that the staff at Quicken is the same level of capabilities.

galahad

I appreciate your sincere replies concerning this long and ongoing problem. It has been 5 updates since Quicken created this problem - how many more updates will it take to get it right?

NotACPA

I'll also point out that a number of issues (e.g., the current Fidelity download issue) are sporadic or impact a subset of users … so determining the cause is sometimes quite difficult.

I'm not experiencing the Fidelity issue, for example, but I'm aware that others are. Until Q can figure out why there's this discrepancy, there probably won't be a fix. That's just the way that software development works.