UPDATED 12/30/25 Multiple financial institutions - CC-501 / CP_SERVER_ERROR / request-body-field

Quicken Kristina

We are receiving reports of several different financial institutions returning the following errors:

• Quicken for Windows: CC-501
• Quicken for Mac: CP_SERVER_ERROR / request-body-field

We are still attempting to determine all affected financial institutions, however we have received contacts from customers receiving the errors for these financial institutions so far:

• Associated Bank (CTP-15451)
• Space Coast Credit Union (CTP-15443)
• Mercedes-Benz Financial (CTP-15472)
• Minnwest Bank (CTP-15690)

This has been escalated internally, though we do not have an ETA at this time.

To be notified of updates as they become available, please click the bookmark ribbon located in the upper right. If you do not see the bookmark ribbon, please make sure that you are signed into the Quicken Community. 

Thank you!

(Ticket #12077817)

Quicken Kristina

UPDATE 12/8/25

We do not have an ETA at this time for a resolution for this issue, though our teams continue to work towards a solution. We apologize for any inconvenience and thank you for your patience. 

Thank you!

Quicken Kristina

ONGOING 12/15/25

This issue remains ongoing, and our teams continue to work toward a solution. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc become available.

We apologize for any inconvenience and appreciate your patience.

Thank you!

Quicken Alyssa

UPDATE 12/30/25

The list of banks being affected by this has been updated.

We do not have an ETA at this time for a resolution for this issue, though our teams continue to work towards a solution. We apologize for any inconvenience and thank you for your patience. 

Thank you!