Midfirst bank connection problem error FDP-107

garyb78137
garyb78137 Quicken Windows Subscription Member ✭✭
edited December 1 in Registers & Transactions (Windows)

Looking for any update on this problem

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Answers

  • recursor1
    recursor1 Quicken Windows Subscription Member ✭✭✭
    edited December 1

    https://www.quicken.com/support/error-cc-507-or-fdp-107-when-adding-or-updating-account/#:~:text=This%20error%20occurs%20when%20the,instance%20as%20the%20financial%20institution

    [Edited - Fixed Link]

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @garyb78137,

    Thank you for reaching out! Normally, the link @recursor1 provided is what I'd recommend to start troubleshooting. However, this issue with MidFirst Bank is a known issue. If you haven't already done so, I recommend that you bookmark the Community Alert linked below, so that you will be notified of any updates, once available, and know when the issue is resolved:

    https://community.quicken.com/discussion/7964763/ongoing-8-19-25-midfirst-bank-fdp-107-cc-507

    Thank you!

    (Ticket #11889880/CTP-13309)

    Quicken Kristina

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  • youdontneedtoknow
    youdontneedtoknow Quicken Mac Subscription Member
    https://community.quicken.com/discussion/7968746/midfirst-bank-connection-problem-error-fdp-107

    According to Midfirst last week - until all customer accounts are converted to their (Midfirst's) new system no one will have access to Quicken. Who knows when that will actually happen…

  • garyb78137
    garyb78137 Quicken Windows Subscription Member ✭✭

    Yes, they told me that also, but a few weeks ago I talked with MFB and they are now saying the problem is with Quicken!! Which doesn't make sense to me, since MFB changed their online banking software and that's when it stopped working… Being able to connect and download transaction sure saved me alot of time… I hope they get it fixed.

  • SJPusateri
    SJPusateri Quicken Mac Subscription Member ✭✭

    This issue has been going on since June and MFB has had inconsistent messaging from the start. I have called, and written multiple time with numerous deadlines promised. Then MFB finally got smart in October and stopped promising dates in October. I have been told the update was thoroughly tested and this issue did not show up. Most recently I was promised Friday, by a very nice and sympathetic phone rep that I should be getting a phone call from a manager due to my manual download and updates stopped working. We will see. I too have heard the bs "it's a quicken issue." When MFB realized in June there was a problem they should have sent an email warning of the potential issue. The transition taking 7 months is ridiculous, unless there are other issues with the update outside of the Quicken issue. I encourage everyone to bager the bank weekly with calls and emails letting them know the inconvenience they have caused and gthe lack of any respect to the people it has affected. I would change banks if my loan was not discounted due multiple accounts. I really feel they just do not care.

  • mstrohs
    mstrohs Quicken Mac Subscription Member

    I just spoke with a MidFirst representative. The issue of MidFirst not connecting with Quicken is still not resolved. The MidFirst representative is going to look into it and call me back.

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @mstrohs,

    Thank you for sharing! Please share any updates the representative is able to provide!

    Thank you!

    Quicken Kristina

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  • garyb78137
    garyb78137 Quicken Windows Subscription Member ✭✭

    This is just crazy, I am really disappointed in both Quicken and MFB.

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